Privacy Policy for CEM Chatbot

At Center for Educational Measurement (CEM), we respect your privacy. This chatbot is designed to assist users with inquiries about our tests, schedules, and related services.

Information We Collect

When you interact with the chatbot on Facebook Messenger, we may receive your public profile name and message content. No sensitive personal information is required.

How We Use Your Information

Your information is used solely to provide automated responses and improve our chatbot service. We do not sell, share, or disclose your information to third parties.

Data Retention

Messages are stored only for the duration necessary to handle inquiries. You can delete your conversation anytime within Facebook Messenger.

Contact Us

If you have questions about this policy, please contact us at info@cem-inc.org.ph.

Last updated: October 2025